We're a small operator. We collect only what we need to host you and answer your questions. We don't sell your data to anyone. If you write us — we'll write back; if you stop writing — we forget about you.
When you contact us through the website, Telegram, WhatsApp, email or phone, we keep the basics needed to reply:
We use this to reply to you, manage your booking or contract, send updates about your stay or property, and improve our service. That's it. No marketing automation, no resale, no ad targeting.
For bookings, we may share your name and arrival dates with the building concierge or cleaning team. Some data may pass through Airbnb, Booking.com or Suточно if you booked via their platforms — their privacy rules apply on top of ours.
We don't share data with advertisers, data brokers or analytics resellers.
Active correspondence and bookings: as long as needed plus 1 year for accounting. Old conversations: we may delete them or you can ask us to.
You can ask us at any time to:
Just write us. We'll handle it within a few days.
The website uses minimal cookies for language preference and to remember if you've seen the dot fly. No third-party tracking, no Facebook Pixel, no Google Analytics user-ID tracking. We may add basic anonymous analytics later to understand which pages people read — but never to identify individuals.
If this policy changes meaningfully, we'll update the date above and mention it to anyone who's in active conversation with us.